Customer Service Representative

 

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Electrical/Electronic Manufacturing industry. As a Customer Service Representative, you will be responsible for ensuring excellent customer service and satisfaction by addressing inquiries, resolving issues, and providing support to our valued customers. This role requires exceptional communication skills, a strong attention to detail, and the ability to work in a fast-paced and dynamic environment.

Responsibilities

• Provide exceptional customer service by addressing inquiries and resolving issues in a timely and professional manner
• Maintain strong product knowledge to effectively assist customers with product questions and technical support
• Complete order processing and facilitate shipping logistics to ensure accurate and on-time delivery
• Collaborate with internal teams to resolve customer issues and escalate complex cases as necessary
• Handle customer complaints and provide appropriate solutions to achieve customer satisfaction
• Maintain accurate and detailed customer records and interactions in the CRM system
• Assist in developing and implementing customer service policies and procedures to improve overall customer experience

Flexible work from home options available.

Compensation: $0.28 - $0.28 per hour

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

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