Front End - Cashier


 

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Who Is Bristol Farms?
Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food. We have worked to create a community of curious foodies - people who enjoyed exploring the aisles and discovering new and exciting ingredients. We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood and produce, compliment it with an awesome array of groceries in each aisle and create an extraordinary experience for each and every guest.

To create that experience, we rely on our amazing team members and leaders to provide extraordinary service; to create a fun, interactive and engaging environment where we invite the guest to participate in the experience.

We seek out team members who not only enjoy food but are passionate about it. Team Members who thrive in a fast-paced environment and can still maintain a calm demeanor, who have a positive attitude and work well in a team environment. People who are warm, outgoing, authentically amazing and want to be inspired, challenged and proud of where they work. We look for team members who can connect with people and reach a level of hospitality that exceeds guests' expectations.

Ingredients You'll Bring to the Table
You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectation. You are warm, outgoing, authentically amazing and want to be inspired, challenged and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.

What Will Be On Your Plate?

Bristol Farms / Lazy Acres Natural Market
Job Description

Job Title: Cashier
Department: Front-end
Reports To: Customer Service Manager
FLSA Status: Nonexempt

Summary
A Cashier’s responsibilities include operating a cash register to record the sale of merchandise, process returned items with the direction of a supervisor, and promote customer service at the Front-end. Due to the customer service nature of this position, it is imperative that a cashier is enthusiastic, punctual, eager to serve and naturally happy. A Cashier must have strong communication skills, posses the ability to handle high stress and volume of customers while maintaining a positive shopping experience for the customer.

Essential Duties and Responsibilities
A cashier is responsible for providing service that exceeds the expectations of customers by performing the following duties (other duties may be assigned). Adheres to all Bristol Farms policies & procedures when operating the cash register; including but not limited to:

  • Verifies till contents (money) at the beginning of each shift.
  • Follows procedures for signing in/out on registers.
  • Accurately records prices and collects payment.
  • Accurately records daily transaction amounts from cash register to balance cash drawer.
  • Responsible for accurate balancing of cash drawer.
  • Accurately identifies produce items.
  • Required to memorize produce codes and apply the proper code used to record the sale.
  • Accurately weighs merchandise following California Weights & Measures mandated laws.
  • Follows and implements correct accounting procedures for all voids, returns, exchanges, & department transfers.
  • Accurately collects cash, checks, or charge payments from customers and makes change when required on cash transactions.
  • Verifies identification for authenticity and signature when processing checks and credit card purchases.
  • Enforces Bristol Farms Employee Discount Card guidelines & other specified policies.
  • Adheres to company policies regarding till cash limits. Ensures cash does not exceed authorized, pre-determined limits.
  • Verifies till contents (money) at the end of each shift with the direction of a supervisor.
  • Required to keep contents of cash drawer and media neat and organized. Cash and checks are to be faced & secured in the cash drawer.
  • Packages and handles customers’ groceries according to their preference - paper, plastic, or both.
  • Offers/assists Customers with carry out service.
  • Collects shopping carts from inside the store and from the outer perimeter of the store, parking lot and any other areas where needed. Keeps Floral Department free of hand baskets and shopping carts.
  • Required to keep work area neat, clean, & organized.
  • Follows liquor & tobacco laws implicitly, in every regard including, but not limited to the verification and authenticity of valid, acceptable identification. Is responsible for ensuring that all alcohol purchases are made by persons aged 21 and older & tobacco purchases are made by persons aged 18 and older. Verifies proper identification of customers who appear to be under the age of 30 that are making an alcohol or tobacco purchase.
  • As mandated by California state law; Cashiers who sell alcoholic beverages must be18 years old or older.
  • Follows safe work standards and reports any safety hazards to the management member in charge.
  • Availability requirements include but are not limited to; days, evenings, weekends and holidays.
  • Follows policies and procedures set forth in employee handbook at all times.
  • At all times, meets and exceeds Bristol Farms standards in accuracy, customer service, appearance, quality, safety, and cleanliness.
Customer Service Skills
Cashiers are expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Cashiers are expected to have a positive “can-do” attitude; to treat others with respect; and easily adjust to changes in the workplace.

Education and/or Experience
High school diploma or general education degree (GED).

Language Skills
Ability to read and comprehend simple instructions such as safety rules, operating and procedure manuals. Ability to write simple correspondence. Ability to speak effectively with customers.

Knowledge of English
This is a customer service driven position. Cashiers must have the ability to speak, read and understand English.

Mathematical Skills
Ability to add, subtract, multiply, and divide using whole numbers.

Reasoning Ability
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands
While performing the duties of this job, cashiers are regularly required to stand for long periods of time; walk; reaching; bending; frequent use of wrists; hands, hands to finger; handle, or feel objects, tools, or controls. A Cashier is frequently required to bend at the waist and reach with their arms and hands into customer’s grocery cart to collect merchandise. A cashier is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. Cashiers must frequently lift and /or move up to 50 pounds. Cashiers must have the ability to speak effectively with customers and staff members. Specific vision abilities required by this job include close and color vision.

Work Environment
The noise level in the work environment is usually moderate.

Why You’ll Love Working at Bristol Farms:
  • Amazing earning potential, paid weekly!
  • A values-based culture that will engage and empower your growth and development
  • A strong training program that will build your restaurant and guest service skills
  • Opportunity for growth within our family of brands
  • Benefits available – Including medical, dental, vision, and 401K
  • Numerous scholarship opportunities available to full & part time team members
  • 20% discount at all Bristol Farms and Lazy Acres locations
  • $60 credit to Shoes for Crews every 6 months of employment

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