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Brand: Bath & Body Works
Location: Columbus, OH, US
Location Type: On-site
Job ID: 03W60
Job Area: Human Resources
Employment type: Full-time
Description
At Bath & Body Works, we are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a better place when everyone has access to the things that make them happy.
The HR Service Representative for the Data Team is responsible for data corrections, analysis and tracking of Core HR, Benefits and Leave Plan data. Supports projects such as the implementation of new plans/functions or projects related to the HRIS system, including release, regression, and implementation testing. Works closely with HR, Benefits, Payroll, Compensation and Technology partners.
Responsibilities:
- Accurately correct Core HR, Benefit and Leave Plan data in multiple HRIS systems including Oracle HCM and PeopleSoft
- Manage pay entry and pay discrepancies with temporary assignment pay for enterprise
- Accurately administer transactional entry and/or corrections of US leave plans such as plan payouts and absence errors
- Partner with functional teams including Payroll, Technology, HR, Compensation and Benefits to troubleshoot and resolve issues in a timely manner
- Complete and resolve benefits administration audits and tasks related to associate and dependent eligibility
- Train members of team on Data Team processes & participate in onboarding new team members.
- Perform system regression, functionality, and scenario-based testing during upgrades, releases and implementation of new programs or system functions
- Make recommendations to improve processes and procedures to ensure consistency
- Attend training and keep current with system upgrades and share knowledge with team members
- Coordinate testing results with appropriate partners by providing and following up on defects
- Provide guidance to business partners on Core HR transactional best practices
- Support business with annual or special projects by entering and validating transactions accurately and timely
- Support service coordination team by answering benefit and payroll questions during peak call volume
- Provide excellent customer service to all customers
- Document all transactions and calls in HR Direct call tracking system
Qualifications
- 2+ years of relevant work experience preferred
- Experience with Oracle Cloud HCM and PeopleSoft (Kronos); Oracle Cloud Core HR, Benefits is a plus
- Proficient with Microsoft Excel, Outlook, and OneNote
- Ability to work independently while being able to focus and minimize distractions
- Communicate effectively with leadership, team, and business partners
- Strong attention to detail, follow up and organization skills
- Efficient with time management
- Possesses an interest and aptitude for the use of technology
- Desire to research and resolve complex transactional based scenarios
- Demonstrated successful teamwork/collaboration within and across teams
- Acute sense of urgency and accuracy while being able to set and manage shifting priorities
- Readily adapts and acts as a champion for change
- Manages confidential information with discretion
Core Competencies:
- Lead with Curiosity & Humility
- Build High Performing Teams for Today & Tomorrow
- Influence & Inspire with Vision & Purpose
- Observe, Engage & Connect
- Strive to Achieve Operational Excellence
- Deliver Business Results
Benefits:
We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. Benefits offered to our eligible associates include a no cost mental health and well-being program, health coverage with a variety of plans to choose from, flexible and affordable saving programs, paid time off and a merchandise discount. Visit bbwbenefits.com for details.
View Benefits Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
