Front Desk/Sales Associate


 

WHO WE ARE:

The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Lash Extensions, Lash Lifts, Brow Laminations, Threading Services, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.

WHO WE ARE LOOKING FOR:

We are looking for a highly motivated and experienced Front Desk for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!

RESPONSIBILITIES:

  • Assist General Manager withcoaching and training Front Desk Associates /Stylists on the sales and operation process
  • Supporting the General Manager in maintaining current member retention.
  • Increase membership sales and retail sales
  • Meet monthly sales goal
  • Inventory completion
  • Greet visitors and provide an excellent customer experience
  • Book appointments in person or by phone
  • Contribute to group operations, such as inventory maintenance
  • Maintain a clean and inviting environment
  • Social media creations by scheduling post in advance
  • Assist in salon events, passing out flyers and contributing to marketing activities

REQUIRED SKILLS:

  • 1+ years customer service or retail sales experience
  • 1+ years in membership sales (preferred)
  • Ability to multitask in a fast-paced environment
  • Ability to work some weekends and some evenings
  • Experience with MindBody Software is a plus!

WHY JOIN OUR TEAM?

  • Hourly wage; + Commissions
  • Growth opportunities
  • Free lash extensions and all other salon services
  • Discounts on retail products

Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • 4 hour shift
  • 8 hour shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

Ability to commute/relocate:

  • Orange, CA 92865: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

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