Patient Services Manager 1
Location: Saint Paul Minnesota
Description: Sodexo is employing Patient Services Manager 1 right now, this vacancy will be placed in Minnesota. More details about this vacancy opportunity please read the description below. Sodexo has an exciting opportunity for a Patient Services Manager I at Allina United Hospital in St. Paul, MN. This is an ideal role for someone who is passionate about wellness and nutrition and who is looking to gain exposure in roles that could lead to careers in nutrition or a variety of food service career tracks. The Patient Services Manager will report to the General Manager and be guided by a strong leadership team that includes an Operations Manager. He or she will oversee our At Your Request-Room Service Dining® patient meal delivery and works closely with the Clinical Nutrition team which includes diet ! review, menu development, and day to day issues or needs. Othe! r duties include meetings with department heads, meal rounds, and meeting with nurse managers. Success will be measured by an increase in patient satisfaction through implementation of ongoing innovations that improve service or safety, employee engagement and adherence to all Sodexo/HAACP standards.
The ideal candidate has experience working directly with patients and has a strong knowledge of nutrition in a healthcare environment and experience with room service in a healthcare environment. As the Patient Services Manager at Allina United Hospital your success will be measured by:
Reduce wait times for calls by coming up with innovative approaches to scheduling
Improve efficiencies by maximizing performance
Build team synergy and cohesiveness
Manage multiple priorities
Labor scheduling
Manage performance and development of employees
Pay close attention to details
Extensive cash handling and control experience
Flexibility in rea! ction or responsiveness to the needs of operations
Maintain professional standards and good customer relations at all times
In addition, this candidate will have experience in a fast paced Patient Service and Retail environment, as well as exceptional customer service and interpersonal skills, and previous supervisory experience. Ideal candidates must have the ability to be self-directed, manage and execute multiple priorities, demonstrate professional communication skills and the ability to work in a collaborative team environment while fostering strong client and customer relationships. The ideal candidate will have the ability to effectively problem solve, previous experience with Sodexo systems, exceptional computer skills and the ability to pick up on new software quickly.
Position Summary:
Provides direction, guidance, and supervision/direction of patient hospitality employees at patient care units. Manages initiatives for job redesign and ! process improvement, including interdepartmental improvements with nurs! ing staff.
Qualifications & Requirements:
Basic Education Requirement - High School Diploma or GED
Basic Management Experience - 1 year
Basic Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Sodexo will require a background check and may require a drug screen for this position.
Sodexo is an EEO/AA/M/F/D/V employer.
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If you were eligible to this vacancy, please email us your resume, with salary requirements and a resume to Sodexo.
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This vacancy starts available on: Thu, 05 Dec 2013 18:41:08 GMT